14 Newport Drive
Forest Hill, MD 21050

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Water Damage Mitigation

If you have water damage from burst pipes, a leaking hot water heater, basement flooding from failed sump pumps, leaks from refrigerators, or from the fire department putting out a fire, you need the water damage restoration experts from Duraclean on the job right away. Duraclean answers your call 24/7, and in most cases, a certified technician can be at your home or business within 4 hours of your call.

Water Damage Restoration

Our water damage restoration experts are dispatched with equipment especially designed to handle all types of water damage and restoration clean-up. From mildew stains and moisture caused by a leaky tub or toilet to the devastation of a flood ravaged building, no job is too small or too large for the Duraclean team.

Our Water Damage Restoration Procedures Include:

  • Initial inspection with owner: Once we arrive, our lead technician will inspect the affected area first for any safety concerns then for moisture based off of visible water damage, and then we will use moisture sensors to tell us where moisture may be hidden.  A drying strategy will be created based off of IICRC guidelines and the wealth of experience that our technicians provide. At this time we always take pictures and record moisture readings as part of our detailed documentation.
  • Mitigation of Contents: If the affected area has contents such as furniture or clothing, Duraclean will do everything needed to protect those items. Some of the strategies include blocking, boxing, moving to a dry area in the home, supplying a pod for extra space; or in some larger jobs it may even be necessary to move items to an off-site storage facility. If items are damaged and cannot be restored, we can in most cases assist in the inventory and then dispose of the items for you.
  • Structural Drying: The first step is the extraction of the water. Once the excess water has been removed, we determine if the removal of materials such as carpet or baseboards is needed. We then utilize our state of the art drying equipment that will decrease drying time and prevent secondary damage from forming mold. We have more than 250 air movers and 60 commercial grade dehumidifiers to help handle any size job.
  • Sewer Contamination/Sanitizing:  Storm Water, Drain back-ups and sump pump failures can cause conditions that are unsafe for your family if left untreated. Hard surfaces like concrete, cement, hardwoods and ceramics should be thoroughly cleaned and disinfected to restore the home back to pre-loss condition. Having this done by the professionals from Duraclean will give you peace of mind for you and your family.

What Is Water Damage Mitigation?

Water damage mitigation is the process of minimizing water damage by cleaning, sanitizing, and drying your residence. This could be due to anything from a pipe leak or sewage backup to flooding. Our disaster response team takes quick measures to remove ruined items, clean the affected areas, apply disinfectant, eliminate unpleasant odors, and dry the structure.

What Is Water Extraction?

Water extraction involves the removal of standing water and excess moisture from a property. This will help to prevent further structural damage and facilitate the drying process, which will then prevent mold growth and secondary water damage. We use industrial grade wet/dry vacs and submersible pumps to quickly extract gallons of water from your home or business.

Clean, Gray, and Black Water Damage: What’s the Difference?

The classification of water damage can greatly change our process, so it’s important for us to know as soon as possible which type we’re dealing with. There are three main types of water damage.

Clean water (Category 1) is water that doesn’t contain any outside contaminants, such as rainwater, snow melt, or broken water lines. Mitigation involves very little health risk unless left for over 48 hours, in which it progresses to Category 2, gray water.

Gray water may pose some health risks due to biological or chemical contaminants. Common sources include dishwashers, washing machines, aquariums, sinks, or showers. If left unaddressed for too long, it will then proceed to Category 3, or black water.

Black water is a serious health risk containing harmful contaminants. This usually comes from flood waters and raw sewage. People exposed to black water can become seriously ill with all types of disease-causing mold, pathogens, and microorganisms, which can lead to cholera, typhoid, staph, and hepatitis among others.

Our water damage estimating program is approved by all of the insurance companies so we can respond and start water damage restoration right away without having to wait for an adjuster to arrive. If you have suffered water damage, Contact us 24/7 at 410-838-7330.

Why Choose Duraclean?

Our reputation ensures that you can trust Duraclean to provide you with the best service experience ever.


We are experienced in all methods of cleaning. Duraclean is known for being able to solve cleaning related problems that no one else can.


Duraclean uses only the highest quality, most advanced state-of-the art equipment available. The systems we use will get maximum soil removal without over-wetting your floor or fabrics and leaving a residue behin


Professional Technicians. Duraclean’s technicians are insured, professional and certified.  Duraclean technicians carry photo identification and abide by a strict code of ethics.

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Committed to Quality. Committed to You.

Since 1930 we have been providing quality service to both Commercial and Residential customers. There's nothing more dependable than a history to prove it.
Duraclean Franchises go through a specialized initial training and have multiple opportunities for on-going sessions to stay educated on the latest techniques, equipment and cleaning solutions to deliver the highest quality service.
Duraclean Franchises, by contract, carry business, auto, liability, workman’s compensation and pollution insurance for your peace of mind.
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14 Newport Drive
Forest Hill, MD 21050

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